CFI Projects
Two of the projects completed by SPARC and the Center for Innovation, the dermatology practice redesign and the pediatric ENT practice redesign, were outgrowths of an initiative known as RIOS, or Re-imagining Integration in the Outpatient Setting. In these projects CFI designers worked closely with a practice in an attempt to reduce the administrative burden on doctors and enable the health care team to work more efficiently together.
Designers charted functions and patient flows on whiteboards.
The diabetes education card project came about from the CFI’s interest in finding better ways to communicate information to patients, an interest that also led to the redesign of exam rooms and a visit summary form. The e-consult project sought to connect external audiences to the clinic’s expertise.